That situation is a nightmare. Cash App customer service https://cash-app.pissedconsumer.com/customer-service.html gave me the same runaround when my account got locked out. After days of waiting, I figured out that a transaction got flagged as “suspicious,” which triggered an automatic security freeze. The weird part? They never notified me, so I only found out after pressing them for answers. Took multiple emails and some ID verification before they finally unlocked it. If they keep stalling, try reaching out through a different contact method—sometimes that speeds things up.