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Home Forums Test Forum #1 How is Guardian Fall Protection customer service?

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    • #168778
      estaban kejuan
      Participant

      Looking at Guardian Fall Protection for safety gear, but before ordering, I want to know how they handle customer service. Some companies are great with warranty claims and replacement parts, while others make things complicated. Has anyone contacted Guardian Fall Protection customer service for help with product issues, returns, or technical support? Was the process straightforward?

    • #168782
      osborn akshay
      Participant

      Bought a harness and lanyard from Guardian Fall Protection for a job site, and the quality seemed solid. Had a question about adjusting the fit, so I called customer service https://www.pissedconsumer.com/company/guardian-fall-protection/customer-service.html . Took a bit to get through, but the rep knew their products well and walked me through the setup. When ordering safety gear, checking the specs beforehand avoids unnecessary calls. The overall experience was fine, just needed a little patience with response time.

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